SHIPPING INFORMATION
Domestic Deliveries
We offer fast and reliable delivery options throughout Indonesia. Depending on your location and desired delivery speed, you can choose from:
- J&T Express: Covers all Indonesia cities. Offer various service types with different estimated delivery times:
REG (Regular): Takes 2-7 days depending on location.
International Deliveries
We ship worldwide using DHL Express, EMS International & POS Ekspor Indonesia. Estimated delivery times vary by region:
- Southeast Asia (Malaysia, Singapore, Thailand): 3–7 days
- China, Japan, Korea, South Asia (India, Pakistan, Bangladesh): 5–10 days
- USA, Canada: 10–20 days
- Europe (UK, Germany, Netherlands): 10–20 days
- Australia, New Zealand: 7–14 days
- Middle East (UAE, Saudi Arabia, Qatar): 10–18 days
Please note: Delivery times might be slightly longer for remote areas.
Tracking Package
J&T Express: https://cekresi.com
DHL Express: https://www.dhl.com/id-en/home/tracking/tracking-global-forwarding.html
EMS International: https://ems.posindonesia.co.id
You will be sent a confirmation email once your order has been dispatched with your tracking number information.
Do give it at least 24 hours for it to be processed on the courier’s end. If your order was completed during weekend/public holidays, it will be traceable on the next working day.
Taxes and Import Changes
All taxes, duties, and customs fees are the responsibility of the recipient of the package. These charges vary widely from country to country hence, we cannot advise what the cost would be. Bali Alus has no control over the fees imposed and we also cannot reimburse the amount in any capacity.
If there is any question, you can Whatsapp on +6281139406668
WORLDWIDE SHIPPING PARTNERS:
